Product ID:
Subject: Mr
Content: Device stopped working within a week. Whenever I plug it in the car displays 'no media on device'. I can connect to it via Bluetooth but it comes up it is only for calls.

Product ID:
Subject: Apple car play adaptor is not working
Content: Hello I brought an Apple Car play adaptor on 6 June from Amazon. I put in the adaptor and it’s not lightning up like normal. Seems as if it’s stop working. I would like this item replaced as I’ve only had it a few weeks

Product ID:
Subject: Mr
Content: I have purchased one of these but now all it says is the BT DEVICE smart box-9787 and will not load any of the apply car play on my screen

Product ID:
Subject: Not working on camera
Content: The microphone does not work when connected to camera. The receiver connects with microphone when I plug a charger into he receiver attached to the camera, but still the wireless microphone does not work in that situation. Please advise how to troubleshoot.

Product ID:
Subject: Mk
Content: This item is good but the music keeps cutting out. Wot is the problem. Phone is within 2 foot of dongle

Product ID:
Subject: Mr
Content: Hi, my wireless adapter stopped working as I was driving along the motorway. The light has gone out and it sounds like something is ratting around inside the device.

Product ID:
Subject: Item has developed a fault
Content: I bought your wireless CarPlay dongle in October 2024 unfortunately it stopped working. It’s been very difficult for me because I’ve been on a international trip and I have been struggling without it. Can you please replace it?

Product ID:
Subject: Miss
Content: This has stopped working. It no longer reads out my messages. I’ve checked every feature on my phone and system and they are all active to read messages so it must be the CarPlay adapter, can you assist?

Product ID:
Subject: Mr
Content: When I first purchased it worked fine, now it’s just stuck on the smart box screen & doesn’t load CarPlay- my phone connects to it, but it no longer progresses the Apple Car play on the head unit- it’s a shame because it worked well when it first arrived. Kind regards Stuart

Product ID:
Subject: Miss
Content: Item worked briefly now it cuts out and won’t reconnect on almost every journey. Is there anything I can do or can you send me a replacement?