Product ID:
Subject: Mrs
Content: Hi, I purchased this item from you in March and it keeps not working. Everything is connected, Bluetooth and WiFi, but it just always says ‘please connect to smart box’. Getting really frustrating now. Can I please get a replacement? Many thanks, Mia

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Subject: CarPlay dongle
Content: Bluetooth connects but nothing else

Product ID:
Subject: Mrs
Content: I cannot get this to work in my 2025 Volvo xc40 Every time it still wants me to connect with wired. Any suggestions before I have to return it.?Kind regards

Product ID:
Subject: Wireless Carplay adapter fault
Content: I have received a wireless carplay adapter as a gift.When trying to set this up, I am able to initially connect via Bluetooth then the connection drops. I am then unable to reconnect via Bluetooth. The device connects via WIFI but will not connect to Bluetooth.This is the same issue when trying to connect a different iPhone. The device was purchased from Amazon.

Product ID:
Subject: Mr
Content: Trying to/set up wireless CarPlay When I try to set up Wii on my iPhone it is asking for a password we’re do I find it ?

Product ID:
Subject: Mr
Content: How do I change the name of my dongle for example changing it from smart box to Ben‘s CarPlay?

Product ID:
Subject: Mr
Content: When i try to pair the carplay doggle, it says it is unable to connect to Carplay? Is it compatible with a Mitsibushi L200?

Product ID:
Subject: Mrs
Content: Hi I bought a wireless carplay adapter. I have a Ford Puma 2022 and the carplay won't connect to my bluetooth. It is showing but keeps saying can't connect

Product ID:
Subject: Mr
Content: Hi try to link it up in my 2019 ford fiesta and all I get is a blank screen I’ve reset my phone and everything and still the same my phone is up to date so I don’t know what’s wrong can you please help

Product ID:
Subject: Miss
Content: Dongle doesn’t seem to connect via Bluetooth to my phone.. comes up on my car screen for apple car play but when I go into Bluetooth on my phone to connect and pair the device it just doesn’t connect at all. Can you help or if this faulty?